Patient Record

SystmOnline

Please download the SystmOnline app or click here to access your account online. 

You can use SystmOnline to:

  • order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • get health advice - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
  • view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines

The NHS App

Please download the NHS app or click here to access your NHS account online. 

You can use the NHS App to:

  • order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • get health advice - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
  • view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
  • register your organ donation decision - choose to donate some or all of your organs and check your registered decision
  • find out how the NHS uses your data - choose if data from your health records is shared for research and planning
  • view your NHS number - find out what your NHS number is.

Sharing Your Medical Record

Information about your health and care helps the NHS to improve your individual care, speed up diagnosis, plan your local services, and research new treatments. 

We would like to share your information with local health and care organisations so they can provide you with better services.

We would also like to share this data with Public Health, Clinical Commissioning Groups, and other government agencies so that we can better plan care for the whole population. You can choose not to have information about you shared or used for any purpose beyond providing your own treatment or care.  Either contact Reception or follow this link to get more information.

Opt out of sharing your health records

Opt out of sharing your health records

Why your data is important

The NHS uses information about patients (patient data) to research, plan and improve:

  • the services we offer
  • the treatment and care patients receive

We get this data from your GP surgery, hospitals and other healthcare providers. The organisation that collects your data is called NHS Digital.

To help improve services, NHS Digital shares this data with researchers from organisations such as universities or hospitals. This type of data-sharing has been happening for many years.

All data that is collected and shared is protected by strict rules around privacy, confidentiality and security.

Information:

We never sell patient data or share it with insurance or marketing companies.

Find out more about how NHS Digital is looking after your data.

Opting out of sharing your data

You can choose whether or not your data is used for research and planning. There are different types of data-sharing you can opt out of.

1. Stop your GP surgery from sharing your data

This is called a Type 1 Opt-out.

  • To do this you need to fill in an opt-out form and return it to your GP surgery. Download a Type 1 Opt-out form.
  • Only your GP surgery can process your opt-out form. They will be able to tell you if, and when, you have been opted out.

If you choose a Type 1 Opt-out, your GP will not share your data for research and planning. However, NHS Digital will still be able to collect and share data from other healthcare providers, such as hospitals.

Find out more about Type 1 Opt-out from NHS Digital’s transparency notice

2. Stop NHS Digital and other health and care organisations from sharing your data for research and planning
 

This is called the National Data Opt-out.

  • To opt out online or find out more, visit Make your choice.
  • If you choose this opt-out, NHS Digital and other health and care organisations will not be able to share any of your personal data with other organisations for research and planning, except in certain situations. For example, when required by law.
  • If you want to check if you have opted out, you can enter your details again at Make your choice or check your settings in the NHS App.

You can opt out, or opt back in again, at any time.

Summary Care Record

Summary Care Records (SCR) are an electronic record of important patient information, created from GP medical records. They can be seen and used by authorised staff in other areas of the health and care system involved in the patient's direct care.

Access to SCR information means that care in other settings is safer, reducing the risk of prescribing errors. It also helps avoid delays to urgent care.

At a minimum, the SCR holds important information about:

  • current medication
  • allergies and details of any previous bad reactions to medicines
  • the name, address, date of birth and NHS number of the patient

The patient can also choose to include additional information in the SCR, such as details of long-term conditions, significant medical history, or specific communication needs. For further information, visit NHS Health Records.

When you register with us an SCR will be created automatically, unless you have chosen to opt out. You can get an opt-out form here.